Shipping Policy

DRTO Atmosphere provides free shipping.  Please allow between two to three weeks for your order to arrive. If more than three weeks have passed please email us at to review the status of your order. Refunds will be handled through email if necessary.  Products come directly from our manufacturer, so you get the best price.  This can take some time and is where patience is a virtue.  Best of all, we pass our savings on to you.

To return your product, you should mail your product to DRTO Atmosphere, 27986 Merbie Circle, Menifee, CA 92585, United States.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.